Shipping policy

Returns & Shipping

 

Returns Policy

We accept returns for exchanges and store credit within 30 days of purchase (excluding sale items). If your item isn’t the right fit or you changed your mind, we’ve got you covered—just make sure it’s unworn, unwashed, and returned in its original packaging.

USA Returns:

  • We offer free returns for exchanges, refunds, and store credit within 30 days of purchase.
  • Items must be in original condition: unused, unwashed, and in their original packaging.

Sale items are final sale and are not eligible for returns, exchanges, or store credit.

If you have any questions, reach out—we’re happy to help.

To begin your return process, please email info@iwantendless with your ORDER NUMBER, ITEM(S) YOU WISH TO RETURN, and REASON.

Return Address:

25835 Woodward Ave, #203, Royal Oak, MI 48067

You can now start a self-return using this link: ___________

 

Shipping Policy

Eternum has a dedicated but small team that works hard to ship your orders. Please allow us 1 - 2 business (Monday - Friday) days to fulfill your orders. We currently only ship to addresses that reside in the US.

Peak holidays and sales can impact these timeframes. We ask and appreciate your patience during these times.

Shipping prices are based on delivery location & order size.

Orders are delivered via USPS & UPS.